Terms and Conditions – Sitara Prestige Rentals LLC

1. Introduction

By using Sitara Prestige Rentals’ services, you agree to these Terms and Conditions. Please read them carefully before booking a vehicle.

2. Eligibility

  • Renters must be at least 21 years old for standard vehicles.
  • For high-performance or exotic vehicles, the minimum age is 25 years.
  • A valid driver’s license held for at least one year is required.
  • International clients may need an International Driving Permit (IDP).

3. Booking and Confirmation

  • Reservations can be made online, via phone, or WhatsApp.
  • Bookings are confirmed only after receipt of payment and acknowledgment from Sitara Prestige Rentals.
  • Vehicle availability is subject to prior reservations.

4. Payment

  • Accepted methods include credit/debit cards, bank transfers, and cash.
  • A security deposit may be required and will be held until the vehicle is returned in proper condition.
  • All charges are clearly stated; no hidden fees.

5. Cancellation and Modification

  • Free cancellation if notified at least 48 hours before pick-up.
  • Partial or full deposit may be charged for cancellations within 24–48 hours.
  • No-shows or same-day cancellations may result in full loss of rental fee or deposit.
  • Changes to booking are subject to vehicle availability and rate adjustments.

6. Vehicle Use

  • Vehicles must be driven only by authorized drivers listed on the rental agreement.
  • Use of the vehicle is limited to legal purposes and within authorized regions.
  • Smoking is strictly prohibited unless specified; pets allowed only with prior approval.

7. Insurance and Liability

  • All vehicles come with comprehensive insurance coverage per local regulations.
  • Renters are responsible for any damage caused by negligence, misuse, or violation of traffic laws.
  • Optional full-coverage upgrades are available for additional protection.

8. Fuel and Maintenance

  • Vehicles are provided with a full tank of fuel and must be returned with the same fuel level.
  • Renters are responsible for routine maintenance issues arising from improper use.

9. Limitation of Liability

Sitara Prestige Rentals is not liable for indirect, incidental, or consequential losses arising from vehicle use, including delays or travel disruptions.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates, and any disputes will be subject to its jurisdiction.

11. Contact Information

For inquiries, bookings, or assistance, please contact Sitara Prestige Rentals via: