Privacy Policy – Sitara Prestige Rentals LLC
1. Introduction
Sitara Prestige Rentals LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, website, or mobile applications.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address, and driver’s license details required for bookings.
- Payment Information: Credit/debit card details or bank transfer information for processing payments.
- Usage Data: Website analytics, cookies, and IP addresses to improve our services.
- Special Requests: Preferences, chauffeur instructions, or additional service requirements.
3. How We Use Your Information
Your information is used to:
- Process bookings and payments efficiently.
- Provide tailored services, including chauffeur requests and VIP arrangements.
- Communicate booking confirmations, updates, and promotional offers (if subscribed).
- Maintain and improve our fleet, services, and website experience.
- Comply with legal requirements, safety, and regulatory obligations.
4. Data Sharing
Sitara Prestige Rentals does not sell, rent, or trade personal information. We may share data with:
- Service providers for payment processing, IT support, or customer service.
- Legal authorities if required by law or to protect our rights.
5. Cookies and Tracking
Our website may use cookies and analytics tools to enhance user experience, monitor site performance, and provide personalized content. You can manage cookie preferences in your browser settings.
6. Data Security
We employ industry-standard measures to protect personal information, including secure servers, encryption, and access restrictions. However, no system is completely infallible, so we encourage users to remain vigilant.
7. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications.
- Withdraw consent where applicable.
To exercise these rights, contact us at: info@sitararentals.com.
8. Retention of Information
We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
9. Changes to This Policy
Sitara Prestige Rentals may update this Privacy Policy periodically. We encourage you to review it regularly. Updates will be posted on our website with the effective date.
10. Contact Information
For questions regarding this Privacy Policy or your personal data, please contact us:
- Email: info@sitararentals.com
- Phone/WhatsApp: +971 50 784 6374
- Website: www.sitararentals.com